Privacy Policy

1Information We Collect

Ecomware gathers data about your physical location through the IP address you use, along with the information you share while placing an order. With your consent, we retain your personal and financial records to help you manage your account, access your purchase history, repeat previous orders, and enjoy the discounts available to our returning customers.

This information includes your name, city, country, phone number, email address, preferred payment method, and preferred shipping service provider. You may sign in to your account at any time to delete your personal and financial details, and you may also request that this information be removed from our database entirely.

2Usage Data We Collect

We gather information about how you access and use our website, beginning with the source through which you reach us — whether directly, through a link, or through social media and search engines. This also includes details about the browser type and version you use, as well as the device, mobile or desktop, that you access our site from. In addition, we track the specific pages or posts you visit and the amount of time you spend on them.

3Data Retention Period

Ecomware retains your data for as long as you continue using our services, plugins, or extensions, since this information is required to provide free updates and maintenance where offered with the product. As we are required by law to archive sales records for a minimum of ten years, we retain billing information solely to remain compliant, and this data is used strictly for legal purposes.

If you would like your personal information deleted, changed, or updated, please reach out to us and submit your request.

4Email & Marketing Updates

We stay connected with our customers through helpful and friendly email newsletters, sent based on your consent. Through these updates, you will be notified about our new products, services, deals, discounts, and other news. You may opt out of these marketing and promotional emails at any time using the unsubscribe link provided in each message.

5Cookies & Third-Party Websites

Cookies are small text files installed in your web browser to keep a record of internet activity and user behavior. We use this data to understand how visitors use our website, allowing us to compile statistics-backed reports on user behavior. You may prevent our website from saving cookies at any time by adjusting the settings in your browser.

Please note that this privacy policy does not extend to links leading to other websites. We encourage you to review the privacy policy of any external website you visit.

6Policy Updates

We regularly review and update this privacy policy to ensure your data remains secure and confidential. Any changes or modifications to our privacy policy will be reflected on this page.